QUESTIONS? SORTED.
Frequently asked questions
What will I find on GamingGoldmine?
Original video games, consoles, controllers, accessories and action figures for every platform, from the great retro classics to the latest releases. Every item is selected, tested and catalogued by our team.
Are used items tested and working?
Yes. Every used product is checked one by one, cleaned and tested before shipping. The real condition is shown on the product page with photos and a grade (New, Excellent, Good).
How much is shipping and when does it arrive?
In Italy standard shipping costs €4.99 and is free on orders from €49.99. Delivery in 1–3 working days, tracking included.
How does the Trade-in work?
You send us the list of your games or consoles, get an instant valuation and ship the parcel with your own courier, or with our €5.99 prepaid label deducted from your payout. Then choose whether to be paid in cash or in credit to spend on the store.
Which payment methods do you accept?
Credit and debit cards, PayPal, Apple Pay, Google Pay and payment in 3 interest-free instalments. All payments are protected and encrypted.
Can I return a product?
You have 30 days to make a return. If something doesn't convince you, we refund you: satisfied or your money back, no complications.